BUCHANANS VALUES

Show Genuine Customer Care

  • Always do what is best for the customer.
  • Genuinely appreciate our customers.
  • Leave no loose ends – Communicate clearly with our customers.
  • Own and solve problems immediately.

Live with Integrity

  • Be honest with yourself.
  • Be honest to everyone.
  • Manufacture quality products.
  • Demonstrate trustworthiness.

Pursue Constant Improvement

  • Persistently innovating and designing new products to make our customers jobs quicker, safer and, easier.
  • Implement process to make our tasks safer, easier and quicker.
  • Always looking for ways to make the working environment safer for all staff members.
  • Never rest on our laurels and be humble enough to learn.

Demonstrate Fearless Energy

  • We are not scared to just start.
  • We are passionate about everything we do.
  • We take our roles seriously. Every role is an integral part of the team.
  • Think for the team and be a team player. When the team wins, we all win.
  • Acknowledge achievements.